Safety Center
Your safety is our priority. Learn how to protect yourself while using our platform.
Essential Safety Tips
Follow these guidelines to ensure safe and secure transactions
Verify Before You Trust
Always verify user identities and property details before proceeding with transactions.
Protect Your Information
Keep your personal and financial information secure throughout the transaction process.
Use Our Mediation
Let our admin team handle all communications and negotiations for your safety.
Stay Vigilant
Be aware of common scams and warning signs of fraudulent activities.
Red Flags & Warning Signs
Be aware of these common warning signs of potential scams
Too Good to Be True
Prices significantly below market value or deals that seem unusually favorable
Urgency Pressure
Requests for immediate action or payment without proper verification
Poor Communication
Vague responses, grammar errors, or refusal to provide proper documentation
Payment Red Flags
Requests for wire transfers, gift cards, or unusual payment methods
Identity Issues
Refusal to verify identity or provide legitimate contact information
Platform Bypass
Attempts to move conversations outside our platform for direct dealings
Emergency Procedures
What to do if you encounter suspicious activity or fraud
Stop Communication
Immediately cease all communication with the suspicious party
Report to Admin
Contact our admin team with all relevant information and evidence
Secure Accounts
Change passwords and review account security settings
Document Everything
Save all communications, screenshots, and transaction details
Report Safety Issues
If you encounter any safety concerns or suspicious activity, report them immediately.
Emergency Hotline
Report Form
Submit detailed reports online
Additional Resources
Rwanda Police Cyber Crime Unit
For serious cyber crimes and fraud cases, contact the Rwanda National Police.
Phone: 111 (Toll-free)
Email: cybercrime@police.gov.rw
Website: www.police.gov.rw
Stay Safe, Trade Smart
Your safety is our responsibility. Together we can create a trusted marketplace.